We believe in our products, and we want to offer a one year warranty on all our handbags for any manufacturing defects within this timeframe. Certain restrictions apply on discounted items.
To initiate the process, please contact our Customer Service Team at firstname.lastname@example.org, and include the following information:
1. Order number
2. Photo of the item clearly showing the problem (for quality purpose)
3. Proof of purchase (order email, credit card statement)
We will work with you to replace your handbag at no charge. You will need to return the defective product to us.
Customer is responsible for all return shipping costs.